USAID Digital Ecosystem Country Assessment (DECA) in Ghana

WinDT Consulting successfully collaborated with USAID on the DECA project in Ghana, contributing to sustainable development efforts across the region. This partnership underscored our commitment to leveraging digital transformation for positive social impact, empowering communities, and fostering inclusive growth. Together with USAID, we advanced innovative solutions that addressed critical challenges and drove meaningful change in Ghana’s development landscape.
This comprehensive report explores the three pillars of Ghana’s digital ecosystem: digital infrastructure and adoption, digital society, rights, and governance, and the digital economy. It provides key insights into Ghana’s digital transformation journey.
“Ghana has been a pioneer and champion of digital government transformation in West Africa over the past decade. Important whole-of-government platforms and services have been put in place, including the Government Wide Area Network (GWAN), which provides internet connection to more than 1,000 district assemblies, hospitals, police stations, and post offices across the country; a National Data Center; the Smart workplace suite, which includes email and productivity tools for government employees; and Ghana.gov.gh portal, a one-stop-shop for citizen services.
However, deep digital divides along urban-rural and north-south regional geographic lines persist, overlaid by factors such as gender and disabilities. High device and data costs are a primary barrier. The cost of digital literacy and skills trainings can also be a barrier, and knowledge of the value of such courses may be limited. Basic illiteracy is also a challenge, although voice notes on messenger apps such as WhatsApp and Telegram are proving to be a great tool for sharing information. Gender and disabilities divides exist in social media use, digital financial services, obtaining online news, ICT education, and digital startup development.”
The DECA was done under the USAID Ghana/MEL platform by WinDT, and with support from LINC.
Download the Ghana DECA to learn more.
WinDT Consulting successfully collaborated with USAID on the DECA project in Ghana, contributing to sustainable development efforts across the region. This partnership underscored our commitment to leveraging digital transformation for positive social impact, empowering communities, and fostering inclusive growth. Together with USAID, we advanced innovative solutions that addressed critical challenges and drove meaningful change in Ghana’s development landscape.
This comprehensive report explores the three pillars of Ghana’s digital ecosystem: digital infrastructure and adoption, digital society, rights, and governance, and the digital economy. It provides key insights into Ghana’s digital transformation journey.
“Ghana has been a pioneer and champion of digital government transformation in West Africa over the past decade. Important whole-of-government platforms and services have been put in place, including the Government Wide Area Network (GWAN), which provides internet connection to more than 1,000 district assemblies, hospitals, police stations, and post offices across the country; a National Data Center; the Smart workplace suite, which includes email and productivity tools for government employees; and Ghana.gov.gh portal, a one-stop-shop for citizen services.
However, deep digital divides along urban-rural and north-south regional geographic lines persist, overlaid by factors such as gender and disabilities. High device and data costs are a primary barrier. The cost of digital literacy and skills trainings can also be a barrier, and knowledge of the value of such courses may be limited. Basic illiteracy is also a challenge, although voice notes on messenger apps such as WhatsApp and Telegram are proving to be a great tool for sharing information. Gender and disabilities divides exist in social media use, digital financial services, obtaining online news, ICT education, and digital startup development.”
The DECA was done under the USAID Ghana/MEL platform by WinDT, and with support from LINC.
Download the Ghana DECA to learn more.