• Developed the UN E-Government Survey (UNDESA)
  • Contributed to Governance Innovation for Sustainable Development
  • Assessed the Impact of ICT on Development (WSIS and MDGs)
  • Measured the Impact of WSIS Actions Lines
  • Contributed to the Intelligent Governance of Smart Cities Developing Capacity for Government Information Leadership
  • Developed course modules on Technology-enabled Governance Transformation and Strategic Management, Strategic Planning and Management, Program and Project management for e-Government Knowledge Management for Public Administration, and guidelines for trainers
  • Conducted digital government training programs for senior government officials from various developing countries