- Developed the UN E-Government Survey (UNDESA)
- Contributed to Governance Innovation for Sustainable Development
- Assessed the Impact of ICT on Development (WSIS and MDGs)
- Measured the Impact of WSIS Actions Lines
- Contributed to the Intelligent Governance of Smart Cities Developing Capacity for Government Information Leadership
- Developed course modules on Technology-enabled Governance Transformation and Strategic Management, Strategic Planning and Management, Program and Project management for e-Government Knowledge Management for Public Administration, and guidelines for trainers
- Conducted digital government training programs for senior government officials from various developing countries
